1. General Information on Data Privacy

Alix Lasers GmbH places great importance on protecting the privacy of our customers. With this data privacy statement, we inform you about the collection, processing, and transfer of your personal data, as well as your rights. The use of our website is generally possible without providing personal data. However, if specific services are used via the website or online shop, the processing of personal data may be necessary. For such processing, we generally obtain the consent of the data subject, unless there is a legal basis.

2. Data Controller

Controller within the meaning of the General Data Protection Regulation (GDPR) and other applicable data protection laws:

• Alix Lasers GmbH
  Buchsbaumweg 53
  12357 Berlin, Germany
  E-mail: compliance@alix-lasers.com

For all data protection questions, you can also contact us via the appointed data protection officer:

• Data Protection Officer
  Alix Lasers GmbH
  E-mail: compliance@alix-lasers.com

3. Definition of “Personal Data”

“Personal data” means any information relating to an identified or identifiable person. Examples include:

• Name, gender, address, telephone number, email address

• Credit and debit card numbers, other payment details

• Financial information, date and place of birth

• Nationality, passport or visa data, social media account IDs

• Location data, geolocation information

• Biometric data (e.g., photos, video recordings)

If you provide us with personal data of other individuals, you warrant that you have the permission of the person concerned and that we may use the data in accordance with this privacy policy.

4. Collection of general data and information

Our website collects technical data each time it is accessed. This includes:

• Browser type and version, operating system, referrer URL, IP address

• Date and time of access, Internet Service Provider (ISP)

This information is necessary for the operation and security of the website and does not allow any conclusions to be drawn about the person concerned. Alix Lasers GmbH uses this data for security purposes, to optimize our content and to support law enforcement agencies in the event of a cyber attack.

5. Registration on our website and in the online shop

You can register on our website or in the online shop and provide personal data. This data is only used internally and exclusively for the provision of our services. During registration, we also store the IP address, date and time in order to prevent misuse and to be able to investigate criminal offences. This data will only be passed on to third parties if there is a legal obligation to do so.

6. Contact form and communication

Our website contains a contact form for rapid electronic communication. If a person contacts Alix Lasers GmbH via the contact form or by e-mail, we store the personal data transmitted exclusively for processing purposes and in the event of further questions. This data will not be passed on to third parties.

7. Processing and storage of personal data

Personal data will only be processed and stored for as long as it is necessary for the respective purpose or to fulfil legal retention obligations. If the storage purpose no longer applies or a statutory period expires, the personal data will be blocked or deleted.

8. Use of personal data and other data

Alix Lasers GmbH uses personal data for:

• Contract fulfilment (e.g. reservations, orders, invoices)

• Provision, improvement and personalization of our services

• Customer communication and marketing, depending on personal preference

We also use personal data for documentation purposes (e.g. event photos) and as part of promotions, competitions and customer satisfaction surveys.

9. Disclosure of personal data

Your personal data will only be disclosed if:

• this is necessary for the performance of a contract (e.g., to shipping service providers)

• there is a legal obligation to do so, or you have consented to it

• consent to data transfer has been granted

10. Email Newsletter and Postal Advertising

When you subscribe to our newsletter, we will use your email address to send you information on a regular basis. You can unsubscribe at any time, and your data will be deleted after you unsubscribe.

Postal Advertising: We use names and addresses for our own postal advertising purposes (Art. 6 para. 1 lit. f GDPR). You can object to this use at any time.

11. Hosting and Access Data

Our website is hosted by Framer, a third-party provider that provides the services for hosting and displaying the website. Framer automatically stores so-called server log files each time the website is accessed, which contain information such as the IP address, date and time of access, and the requesting URL. This data is evaluated to ensure trouble-free operation and to improve our services.

Framer, as a hosting provider, is subject to the data protection regulations of the European Union or the European Economic Area.

12. Cookies and Web Analytics

Our website uses cookies to make your visit to our website attractive and to enable the use of certain functions. Cookies are small text files that are automatically stored on your device. These cookies are necessary to provide you with certain functionalities and to optimize our website.

We use Google Analytics for web analysis. Google Analytics creates statistics on the use of the website. The data collection is anonymized. You can object to the collection by installing a corresponding browser plugin (http://tools.google.com/dlpage/gaoptout?hl=de).

13. Social Media Plugins

Our website uses social plugins ("plugins") from social networks such as Facebook, Google, Twitter, Instagram and Pinterest. When you visit a page that contains a plugin, a direct connection is established to the provider's servers, which transmits data such as your IP address and the time of your visit to the provider. You can prevent this by using script blockers (e.g. "NoScript") in your browser.

14. YouTube Video Plugins

We integrate YouTube videos with the enhanced data protection setting activated. As a result, data is only transferred when the video is played. Further information on the processing of your data by Google can be found at https://www.google.com/policies/privacy/.

15. Use of Google Fonts

We use Google Fonts for the uniform display of fonts. When you access our pages, a connection to Google servers is established, which transmits your IP address. Further information can be found in Google's privacy policy at https://www.google.com/policies/privacy/.

16. Your Rights

As a data subject, you have the following rights:

• Information (Art. 15 GDPR): You can request information about your stored data.

• Rectification (Art. 16 GDPR): You can request the correction of incorrect data or the completion of your personal data stored by us.

• Erasure (Art. 17 GDPR): You can request the erasure of your data stored by us, provided that there are no legal obligations to retain it.

• Restriction of processing (Art. 18 GDPR): You can request the restriction of the processing of your data if the accuracy of the data is disputed or the data is no longer required.

• Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

• Objection (Art. 21 GDPR): You can object to the processing of your data, especially for direct marketing purposes.

• Complaint (Art. 77 GDPR): You can lodge a complaint with a supervisory authority.

17. Right to Object

You can object to the processing of your personal data at any time with future effect. If the processing is for direct marketing purposes, you can object at any time without stating reasons.

18. Contact Information and Responsible Party

For questions regarding the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, as well as to exercise your rights, please contact us:

• Alix Lasers GmbH
  Buchsbaumweg 53
  12357 Berlin, Germany
  Phone: +49 (0) 30 577 127 45
  Email: compliance@alix-lasers.com