Service Network
ALIX SERVICE NETWORK
Who supports me after purchase? Service, training, and contact persons for Germany, Europe, and international projects.
01 — Regions
Support by region
Germany
On-site service, in-studio training, and phone support Mon–Fri 09:00 AM–06:00 PM.
Europe
Support via the ALIX network, including remote maintenance via Wifi and app access.
International
Project-based support: Commissioning, training, and spare part supply by arrangement.
02 — Services
Service and training
Service & Maintenance
Service center, remote maintenance, and on-site deployments – including replacement device policy per device model.
Training & Certification
User Training at the Alix Academy: Device Operation, Parameter Selection, and Safety.
03 — Contact Person
Direct contact
Phone +493057712745 · WhatsApp for photos, room situation, and queries. For a demo, quote, or consultation, use the inquiry form – we will get back to you with a concrete proposal.
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